Ban Implementation Details
In accordance with the passed Ban Policy proposal, we have begun to monitor in-game activity since the implementation of the 2.3 release. Starting this week, we will flag accounts committing infringement upon the rules.
Warning Notifications
Beginning this week, we’ll announce addresses that have been flagged through a Substack post. This will follow a weekly cadence. In the future, once the Mailbox functionality has been added in-game, players will be warned through their in-game Mailbox instead.
Temporary Suspensions
Owners of the addresses that have been added to the warning list shall have seven (7) days to cease infringing behavior. Players who fail to cease the associated behavior upon receiving a warning will have their wallets temporarily suspended immediately.
In cases where a player who has received a warning has decided to transfer their assets to another wallet address, both the source wallet and the new wallet will be investigated.
Appeals and Inquiries
Once a temporary suspension has been served, a player may either:
A. Request a reinvestigation in case the suspension was done in error
If a participant believes that their wallet was suspended in error, they may request a reinvestigation via Zendesk using the “Ban Reinvestigation Form”. This may only be done once per warning. If the claims are correct, the account restriction will immediately be lifted and access will be restored without the need to write a DAO proposal.
B. Appeal the wallet suspension to restore access using the same wallet
If a participant’s suspension is found to be valid upon reinvestigation, they may appeal the decision through the Crypto Unicorns DAO through the procedure detailed below.
Additionally, players who suspect that they have been instantly banned may validate this by inquiring through Zendesk.
Wallet Suspension Appeal Format
In the event that an appeal ticket is addressed as “Denied”, the player may submit a Draft Proposal on the forum using the format below.
Abstract
Introduction
User Identifier: Discord username, forum username, and wallet address
Date of Suspension:
Reason for Suspension: Official reason stated
Summary of Appeal
In this section, provide a brief overview of the reason(s) you believe your suspension should be lifted.
B. Details
Account of Events
Provide a chronological account of the events leading up to, during, and after the suspension. Include the following:
Relevant activities/actions you engaged in.
Any warnings or communications received regarding your behavior prior to the suspension.
Evidence
Provide evidence to support your appeal. Indicate any documentation you have to prove that you did not engage in the action indicated under the “Reason for Suspension” section.
Rectification Efforts
Describe the steps you have taken or intend to take to address the behavior or actions that led to your suspension. If you’ve received a warning prior to the suspension, indicate the changes in your actions or behavior you may have made after the said warning.
Future Efforts
Outline what steps you will take in the future to ensure that you align with the DAO's rules.
Personal Statement
This is an optional section where you can add any personal reflections, feelings, or insights you believe are relevant to your appeal. This could be your commitment to the DAO or any other sentiments that may resonate with the DAO members.
C. Conclusion
Conclude your appeal with a concise recap of your main points and a final plea to the DAO to consider lifting your suspension.
As each Wallet Suspension Appeal is a Draft Proposal, it will follow the governance process where it is reviewed by the governance council prior to being voted on by the DAO. In contrast to other proposals, Wallet Suspension Appeals will be aggregated and reviewed only during the sessions held on the 15th of each month.
Permanent Suspensions
A temporary suspension becomes a permanent suspension when:
A player decides to no longer appeal the suspension.
A player’s request to repeal the wallet suspension has been rejected by the Crypto Unicorns DAO.
Suspended and banned wallets are denied access to all Crypto Unicorns DAO products, which includes the main game, its second-party games, and/or any other products that will be released after this policy goes into effect.
Others
For more information on the Ban Policy, definition of terms, and more, feel free to consult the original proposal thread on the Crypto Unicorns Governance forum. For further inquiries, please contact our team on Zendesk.